Walter Electric, LLC, a Maryland limited liability company (the “Company”, “us”, “our” or “we”) respects your privacy and works hard to protect your personal information. We want you to understand what information we collect, how we may collect, store, use and protect any personal information, and under what circumstances we may disclose it.
This privacy policy (“Privacy Policy”) governs your use of: (i) our website, located at: https://walterelectric.com/ and operated by the Company (“Website“); and (ii) any related services thereto (“Services”). Throughout this Privacy Policy, we will refer to Website and Services together with any software, data, information or other material contained in or accessible via the Website and/or the Services, collectively as the “Walter Electric Website”.
By browsing, accessing and/or using any part of the Walter Electric Website, you agree to be bound by this Privacy Policy. Please note, this Privacy Policy does not apply to information we collect by other means than your use of Walter Electric Website (including offline) or from other sources.
1.1. The Information We Collect
1.1.1. Personal Information. When you contact us via our contact form on the Website, located at https://walterelectric.com/contact-us/, (whether directly through the Website and/or through any other application or software which is incorporating the Walter Electric Website) and/or use the Walter Electric Website, we collect personally identifiable information about you, ONLY if you voluntarily choose to provide it yourself. Such information may include (for example) your: name, E-mail address, address, phone number and any other related information (“Personal Information”).
1.1.2. Anonymous Information. When you use the Walter Electric Website, we may gather anonymous information such as your device location, and sometimes information about your computer or access device. This information does not personally identify you but may be helpful for us to improve Walter Electric Website (“Anonymous Information”).
1.2. How We Collect the Information
1.2.1. Cookies. It is important for us to track how our Website is used, and we (or our service providers) may place “cookies” on your computer or device. Cookies are small data files that identify you when you use the Walter Electric Website. You have the option to decline our cookies by using your web browser’s settings tools, but this may interfere with your use of the Walter Electric Website.
1.2.2. Log File Information. Log file information is automatically reported by your browser each time you access a web page. When you provide information through our Website or view our Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such Information.
1.3. How We Use The Information. Any of the information we collect from you may be used in one of the following ways:
1.3.1. We may use non-personally identifiable information of you in order to improve the quality of the Walter Electric Website and customize your User experience.
1.3.2. We may use certain information about you, without identifying you as an individual to third parties, for purposes such as analyzing how the Walter Electric Website is used, diagnosing service or technical problems, maintaining security, and personalizing content.
1.3.3. We use cookies and log file information to: (i) remember information so that you will not have to re-enter it during your visit or the next time you visit the Website; (ii) provide custom, personalized content and information; (iii) monitor the effectiveness of the Walter Electric Website; (iv) monitor aggregate metrics such as total number of visitors and traffic; (v) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses; and (vi) help you efficiently access your information after you sign in.
1.3.4. Personal Information collected may be used to provide users with further information and updates with regards to the Walter Electric Website, as well as sending you marketing messages relating to the Walter Electric Website that may be of interest to you. We may do this electronically, for example by email, on the Website or by telephone or by post. You may tell us at any time if you do not wish to receive marketing messages from us by contacting us at laura@walterelectric.com or by following any instructions we may include in the message we send to you. For example, a STOP message will appear at the foot of marketing email messages we send you.
1.4. Sharing Personal Information
1.4.1. We may share your Personal Information with the following:
1.4.1.1. Other companies within the Company and our relationship partners; companies and organizations who provide a service to us or are acting as our agents (including their sub-contractors), on the understanding that they will keep the information confidential;
1.4.1.2. Anyone to whom we transfer or may transfer our rights and duties under the Terms of Use (as defined below) and/or this Privacy Policy;
1.4.1.3. Any third party as a result of any restructure, sale or acquisition of any company within the Walter Electric Website, provided that any recipient uses your information for the same purposes as it was originally supplied to us and/or used by us;
1.4.1.4. Law enforcement authorities or government representatives who may require us to share information in order to comply with court order and other legal mandates, or when we believe that disclosure is necessary to report suspicious activities, prevent physical harm, financial loss, or violations of our agreements and policies; and
1.4.1.5. Other third parties, subject to your prior consent or direction.
1.4.2. If we transfer your information in accordance with Section 1.4.1 above to a person, office, branch or organization located in another country, we will make sure that they agree to apply the same levels of protection as we are required to apply to your information and, where appropriate, to use your information strictly in accordance with our instructions.
1.4.3. Except as otherwise described in this Privacy Policy, the Company will not disclose Personal Information to any third party unless required to do so by law or if we believe that such action is necessary to (i) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (ii) to enforce our Agreement, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Website; and (iii) to exercise or protect the rights, property, or personal safety of the Company, our Users or others.
1.4.4. If false or inaccurate information is provided or fraud is suspected, details may be passed to fraud prevention and credit reference agencies. Law enforcement agencies may access and use this information. The information recorded by fraud prevention agencies may be accessed and used by organizations in the U.S. and in other countries.
1.4.5. We will retain information about you after your use of the Walter Electric Website has ended for as long as permitted for legal, regulatory, fraud and other financial crime prevention and legitimate business purposes.
1.5. Compromise of Personal Information. In the event that personal information is compromised as a result of a breach of security, the Company will promptly notify those persons whose personal information has been compromised, by email notice, or as otherwise required by applicable law.
1.6. Your Choices About Your Information. You may, of course, decline to submit personally identifiable information through the Walter Electric Website, in which case the Company may not be able to provide certain services to you. You can review and correct the information about you that the Company keeps on file by contacting us as described below.
1.7. Children Online Privacy Protection Act Compliance. Protecting the privacy of young children is especially important. For that reason, and without derogating from the provision of Section 1.5 in the terms of use of the Walter Electric Website (the “Terms and Conditions”) restricting the use of the Walter Electric Website by users under the age of 18 years, the Company does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to provide personal information through the Walter Electric Website. If you are under 13 years of age, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 is allowed to provide any personal information to the Company. In the event that we learn that we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us as described below.
1.8. Links to Other Websites. The Company is not responsible for the practices employed by websites linked to or from our Website, nor the information or content contained therein. Please remember that when you use a link to go from our Website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
1.9. Changes to Our Privacy Policy. We may change this Privacy Policy at any time. All changes will be effective immediately upon posting on our Website or any other way of notification which the Walter Electric Website will choose at its sole discretion. Since this revised version of our Privacy Policy may change from time to time, you should check back periodically so that you are always aware of the information we collect, how we use it on our Website, and under what circumstances we may be entitled disclose it. By using any part of the Walter Electric Website after any such change of this Privacy Policy, you consent to the collection and use of this information by us as outlined herein and in the amended policy revised policies will be immediately effective.
This Privacy Policy was most recently updated on the May 1, 2019.