Customer Reviews

/Customer Reviews
Customer Reviews

Customer Reviews

Walter Electric takes great pride in the fact that most of our business comes from returning clients, who have learned through experience that our company is reliable, trustworthy, and provides excellent customer service.

Here’s what our customers are saying about their Walter Electric Service Experience:


Customer Reviews

Verified Customer Reviews

Customer Reviews
Francis L Mayer
10:13 28 Mar 18
Walter Electric did and outstanding job of handling a small job I had to properly add a GFCI outlet to a utility closet for my new sump pump. The work was scheduled and accomplished efficiently and without any wasted time. The job was completed in an expert and professional manner without a lot of hassle or cost.
Customer Reviews
Alicia Garcia
02:39 10 Mar 18
Walter Electric installed some recessed lighting in my home and rewired some cable connections. They did an excellent job. The technician arrived on time, was very polite & courteous, performed the work very diligently, and cleaned up after he was done. The work was well done and the experience was very positive from start to finish. I highly recommend Walter Electric!!
Customer Reviews
Chris R
16:35 28 Feb 18
Excellent same day service. Tony, the electrician who came to my house, was very detailed, explained everything to my satisfaction, and didn't waste any time. Would highly recommend!
Customer Reviews
Tallal Ibad
16:59 25 Jan 18
I needed some electrical assistance. I called Walter Electric and their company sent an electrician the same day, who was able to fix the issue and was very professional.
Customer Reviews
Angie Levrone
16:16 25 Jan 18
Excellent service from James Gross. Prompt, Polite, and Professional.Once he determined the proper equipment needed, rather than scheduling another appointment to come back and install, he left and within 40 minutes had return to install the replacement heater. A neat speedy job! Thank you!
Customer Reviews
Chris Pluemer
12:59 03 Jan 18
As a landscape contractor I am in need of the occasional electrical contractor to install dedicated GFCI outlets outside to power lights, equipment, grills, kitchens, etc. I like their scheduling system and how fast they can complete tasks to keep my projects rolling. They provide quotes and also will simply complete work on their first visits too. Having that flexibility makes Walter Electric very valuable.
Customer Reviews
Beth Leaman
21:01 23 Dec 17
We really appreciated Walter Electric being so helpful in scheduling us for the next day when we had a refrigerator issue. Josh, the technician, was very helpful and the issue was cleared up very quickly. However, since we were paying for 1/2 an hour, Josh also answered questions about a couple other electrical projects we have queued up.
Customer Reviews
Jarrett Dudley
00:32 23 Dec 17
Very kind on the phone and in person. I am thankful for the quick and friendly service. I really appreciate it! Thank you for helping me in my time of need. Many blessings!
Customer Reviews
Jorge L Martinez
12:51 30 Oct 17
Very good quality of work, technician was professional, answered all questions and concerns raised by the customer. Excellent work!I will be contacting Walter Electric for future projects. Thanks
Customer Reviews
Timothy Karsner
15:24 24 Oct 17
Wayne called me back within 5 minutes of me calling at 10 o'clock at night when we had two of our main breakers go. They we're making a terrible crackling and popping sound dimming our light's. Tony the technician that came out was awesome. This guy new right away what to do and fixed our problem within 15 minutes. I can't thank you both enough for your professionalism and quick response. These are my go to guys for now on with anything electrical that needs to be fixed in my house. Thanks again!
Customer Reviews
Ron Sorge
16:16 29 Sep 17
The work performed at my residence was done promptly, professionally, and at a reasonable cost. The serviceman, John, was friendly and fully explained the repairs that were needed. I plan to use Walter Electric for any future electrical work needed in my home. I also will recommend them to my friends and neighbors.
Customer Reviews
Brian Moyer
13:05 17 Aug 17
Mike did a super job. Customer friendly, asked for clarity with questions; kind and courteous - even came back to fix something that went wrong right after they left. First rate service and great professional attitude. Only negative was I got the sense they were taking their time to start but then were rushing to complete in one day - an indication maybe the time estimated to do the work wasn't quite right.
Customer Reviews
Patriceo Green
14:58 21 Jul 17
Bill was great he was down to earth on the walk through and gave me advice that saved me a lot even before they were hired. The work was done in a professional manner. I will definitely give them a call when I need anything electrical done around my house.
Customer Reviews
Richard Payton
18:23 05 Jun 17
We called and set up an appointment for them to come and repair the outside sockets on the front and back of our house and the inside of our garage. I explained to them that those sockets had not been working ever since a couple of years ago when I accidentally cut into the electric chord of the hedger I was using outside. I had checked the circuit breaker at the time, but nothing was tripped. They agreed to come by, but he told me that before they come, go see if I could find a tripped GFCI switch somewhere in the house. He said he'd hate to come by charging $96/first half hour just to press a button. I went into my basement and sure enough, I found the switch and reset it. Outside sockets worked fine! Because of their honesty, they will be the FIRST ones I call if I have any future electrical problems. 🙂
Customer Reviews
Chico Joshi
14:15 30 May 17
Very positive experience with Walter Electric! We received three quotes from different electric companies for our kitchen remodel Walter Electric came in right in the middle. They seemed the most professional, were on time for the estimate, and very detailed. Our primary electrician Bill D. was extremely courteous and knowledgeable. We are very happy with our choice.
Customer Reviews
15:35 19 Apr 17
Joe W. was fast, efficient, and friendly. He found the problem and fixed it on the spot! He was also able to fit me into his schedule the same day since I had no hot water! Thanks Joe
Customer Reviews
Christopher Castellano
18:37 26 Mar 17
Knowledgeable, creative, on time, courtesy and pleasant. Great experience.Joe and Brad did work for me and they did a fantastic job.
Customer Reviews
Luis De Lucio
22:01 20 Feb 17
This is the second time I have used the services of Walter Electric and both times I've been fully satisfied with the work performed by the technician (Tom) as well as with the nice ladies in the front office who did the scheduling and kept me well informed of any related changes.I will definitely recommend WE, no doubt about it.
Customer Reviews
Mary Hawkins
22:09 07 Feb 17
Tony from Walter Electric was very knowledgeable, very careful and quick. He did everything I wanted done and didn't try to sell me a bunch of stuff I didn't need. I will hire them again whenever I need someone to install recessed lighting, add a circuit or any other electrical matter. No nonsense and reasonably priced.
Customer Reviews
Janet Grine
22:08 24 Jan 17
Great experience with Walter Electric! Associate was punctual and efficient. Also was very personable. We were able to get someone to come in that day! Will call Walter Electric for all our electrical needs.
See All Reviews

More Customer Reviews

I called —- Electric first on the afternoon of February 14th regarding a circuit outage covering an upstairs bedroom, hall bathroom and hallway. This area is very important to my wife for her everyday use. —- Electric said they couldn’t get an electrician out until February 19th. Valuing my marriage, I told them that would not be acceptable. I then called Walter Electric and explained the problem. Walter Electric said they could have an electrician out the next day, February 15th. I agreed. A short time later Walter Electric called me back and said they could have an electrician at my home in 20 minutes. Brad C. arrived on time and repaired the broken circuit with in a reasonably short period of time. Brad was a pleasant and courteous young man who analyzed the problem and solved it quickly. My wife was thrilled that the electricity was back on when she arrived home after work that evening. And I was able to take the credit. I would recommend Walter Electric.
Blaine M., Columbia, MD

My experience with Walter Electric was outstanding from start to finish. Becky helped me get things scheduled and was communicative throughout the process. Bill D., my technician, not only helped me complete my to-do list but also made recommendations which assisted with efficiency, pricing and, most importantly, safety. I am ecstatic that I reached out to Walter Electric. They are now my go to Electricians, period. I highly recommend.
Jesse M., Baltimore

I was very happy with the service. The electrician through a quick process of elimination,found the problem. Tony was efficient and friendly. I already recommended Walter Electric to a neighbor. Job well done.
John D.

My experience with Walter Electric was extremely positive,,also the Tech.Tony ****** was very professional, courteous, answered any questions I had,,even gave me advice on electrical issues,,of which I do not have now since my first went very well,I will recommend Walter Electric to family & friends in the future.
Felix V.

Wonderful service. I plan to use them for any other electrical services I need.
Kindra M.

The staff @ Walter are very service oriented. I had a lot of question and Becky was very patient in answering them. I was given a price quote, based on their rates, for a 2 hours job. The electrician, Joe, was very personable and professional. He worked efficiently and the 2 hour job was done in 45 minutes. This resulted in more than 50% less then the quote, including parts.
Mary K.

Walter Electric’s technician “Tom” wired my dimmer switches to that they now work properly. Tom was knowledgeable and efficient and kept me informed as he was doing the work. I would recommend Walter Electric for residential electric problems that need to be fixed efficiently and at a fair price.
Albert C.

Arrived on time. Very friendly and professional. Found problem quickly and at a reasonable price.
Wayne S.

You guys are wonderful and your technician was courteous and fully explained everything , in a very NON condescending way, which was very refreshing.You will be my first call for business, as well as residential services. Great Job Tony M.
Sherry T.

The services provided by your company were exceptional!! He was most professional and competent. It’s great to know that we still have this level of expertise in the workforce!  Thanks
Margaret F. — Upper Marlboro

I’d like to relate my positive experience with Tony M and the service he provided on my recent electrical project.  Tony was very clear in his explanation of the scope of work required, the time to complete it, and any challenges he may encounter.  He was very considerate of my home and left all rooms looking like had never been there.  Despite a faulty outlet that was installed, Tony was immediately responsive and went above and beyond to remedy the problem.

All is all, my experience with Walter Electric has exceeded all expectations, from my initial contact with Kathy through the implementation with Tony.  I would be happy to recommend Walter Electric to anyone.
Timothy S. — Arnold

Joe was great.  Liked working with him.  
Barry M. — Towson

It was a job well done, very professional and speedy!
Courtney B. — Towson

Thanks you for a great job. You have a great team. Tom is a highly experienced professional. Neat, clean, careful, and reassuring. Heather is very committed to customer service. Both of them are an asset to your company and you are fortunate to have them on your team.
Wayne M. — Arbutus

I am not really that computer literate to use the links below.  I don’t use face-book or google.  I would rate Bill D’s service as excellent. I have already recommended your company to three other people.
Ron, M. — Essex

I only do emails. No social media. Walter Electric and “Bill” did what you said you would in prompt courteous manner. Very happy  Thank You,
Sam S. — Annapolis

Another nice job.  Joe was very professional, re-assuring, and the job was done with no mess.  Thanks again. 
Wayne M. — Arbutus

I was very pleased with the pricing and service from Walter Electric for trenching new electric to our pool pavilion, installing five floodlights, two pull chain lights, three indoor outlets, six weather-proof outdoor outlet/switch boxes, and a outdoor ceiling fan. Tom was very friendly and did a great job with the estimate and installation, the crews arrived on time as scheduled, and Heather, Kathy, and Rebakah from the office were always right on time with all quotes and easily understandable paperwork and terms.
Brian F

After spending two years trying to solve a problem Walter Electric and its EXCELLENT technician,Joe, solved it for me and replaced my worn out dimming panel controlling the custom lighting in my living room and dining room. Joe assessed the job and offered 2 solutions. He clearly explained both and helped me make a decision. His work was professional. He was timely and made as little impact to the walls and ceiling as possible. My greatest fear was that significant ceiling repair would be needed. He kept it to a minimum. 

I am delighted with the work and plan to schedule additional work with Walter Electric.
Laurie B.

Very Impressed! I had an emergency situation at midnight on Friday. I didn’t know what to do! I called Walter Electric and left a voicemail. I received a return call within five minutes and 30 mins later Tom arrived. I was apologetic about the time and he quickly said “it’s what I do! Don’t worry about it”. It took about an hour to find the source of the issue but in the dark it would have taken too long to fix it. Rather than over-charge me at night, he made the situation safe and returned promptly at 9am to fix the issue in daylight. He explained what had happened, fixed it, and was as pleasant as could be. I’ve already given Walter Electric business cards to family members. I would definitely hire again!  
Judy S.

In April, we requested service from Walter Electric to have power (circuit, switch, wiring) upgraded for the installation of a new energy star water heater. Joe arrived on time and was very friendly and polite. He explained all of the service that needed to be performed and went right to work. After he was done the job, he explained what items were changed and asked if we had any questions. I would definitely call on Walter Electric again for future electrical service jobs.
Joan S.

I’ve been very happy with Walter Electric. They are able to accommodate my schedule. Bill, the technician, that came over is great! He clearly explained the work that needed to be done and resolved the issue quickly. Would highly recommend.
Jen D.

The technician, Bill Dean showed up today promptly, dressed well in the Walter Electric uniform and company vehicle. He was very thorough while figuring out what the problem was and very knowledgeable. One thing I especially appreciated was that he was willing to answer any questions I had and patiently explained to me the way things worked. He didn’t try to sell me anything or get over on me and only educated me on any electrical issues I had. He found the problem and took care of it which I wasn’t expecting to be taken care of today. I thought this problem was going to be very costly but in the end his price was more than fair. I couldn’t find my credit card as I has misplaced it and instead of wasting time he agreed to work with me by getting my bank card number instead and made a note to only charge it on my pay day. I have another electrical job coming up in the future where I want to upgrade my breaker box and I will be going to Walter Electric and Bill also gave me some tips on how to save money on that for the future. Very happy with my service today.
Robin L.

We recently had all of our interior home lighting replaced and Walter Electric did a fantastic job. Bill was also our technician and he was excellent to work with from start to finish. Thanks Walter Electric and Bill for a great job!!
Bob L.

Walter Electric was great. Joe was so patient and explained everything. All my work was done in the time promised. I would highly recommend Walter Electric to anyone.
Ursula S.

Walter Electric is the “go to” company for any electrical tasks regardless of size or complexity. They provide timely appointments, promptly arrive on promised dates for service, and are utterly professional and courteous. “Tom”, their Electrician, was completely courteous and friendly and obviously a seasoned “pro.” Well done, Walter Electric!
Michael S.

I had a great, useful and educated estimate from Bill at Walter Electric. He came back to do all the electrical work I needed too. He is a great electrician and I would recommend him and Walter Electric to everyone. He was very polite, efficient and did a really good job of installing a new panel, breakers, switching out old lights for new, installing ceiling fans where there were none previously, new pendant lights in my kitchen were also installed. I am very happy with all the electrical work and the efficiency of the office staff, who were always very friendly. I have only good things to say- so much so that I am booking Walter Electric to come back to do electrical work in the bathroom.
Helen O. — Catonsville, MD

I’ll take the time to recognize Walter Electric for the great response. Don Hafner of Walter Electric had an electrician start solving the problem after another electrical contractor could not mobilize fast enough. Walter Electric has done lots of work at Southdale for me and continues to solve problems. I toured their warehouse on a surprise drive by and it was immaculate. In short, I recommend Walter Electric.
Mark F. — Gaithersburg, MD

I was very pleased with your service, especially your experienced technician, Tom and his knowledge, efficiency, professionalism and especially problem-solving abilities. He took good care not to cause any damage to my very high slanted ceiling and walls, whereas other companies said it would be an impossible job to do without some damage and that I’d need to fix it afterwards. He even came here beforehand to see the area and figure out how he would do the wiring.
Thank you! I would recommend him to all of my friends and neighbors.
Katherine S. — Baltimore, MD

Thanks to Walter Electric for not only stellar service in restoring my electricity to my condo, but being there quickly on a Sunday morning!  The technician was informative, explaining the concerns so that I understood it, made the diagnosis, quick solution, and AC and lights were back on!  Thanks Walter – your trust is much deserved!
Angie B. — Baltimore MD

The job was expertly done in a very timely manner. The serviceman that came was very professional, knowledgeable and pleasant to deal with. We will definitely recommend Walter Electric and plan to use them again in the future.
Todd S. — Elkridge, MD

Your electrician did a very nice job for us. He took care of a number of electrical projects that I had been wanting to do around the house in a reasonable amount of time and very professionally.  Thank you Walter Electric!
Brenda — Glen Burnie, MD

Fast service and reasonable rates. I would use them again for an electrical project.
Chris — Dundalk, MD

My experience with Walter Electric has been great. The employees conduct themselves with the highest level of professionalism, knowledge and commitment to quality. When I began searching for a company I could trust; Walter Electric stood out. I needed a large project contracted in our apartment community rather quickly. Most contractors were unable to assist with such a high demand in a short period of time. Walter Electric responded to my needs within minutes, they provided an affordable scope of work within 24 hours and had my project completed within the same week. After my experience, I can truly say that this is a company that is extremely dedicated to their customers and work. In my opinion Walter Electric is a highly qualified contractor that I believe will be a partner of our industry for years to come.
Heather L. — Property Manager

Walter electric was terrific! I needed new down lights in my kitchen. They sent a technician out at no charge who gave me different options to upgrade my down lights. We scheduled our installation date and he was on time and got the job done quicker than I thought. I would highly recommend this organization! As an owner of an Architectural firm I sometimes have high expectations, but Walter electric exceeded them.
Glenda S. — Baltimore, MD

The two Walter Electric electricians arrived promptly at or before the scheduled time of 8am each day. They did a fantastic job of repairing the aluminum wiring for the entire house with AlumniConn connectors. I had 3 burnt receptacles during the past year and an additional one was found while Walter Electric was doing the repair. The house was built in 1967 so it seems that age has caught up with the aluminum wiring. Walter Electric also added 2 dedicated circuits for the 2 sump pumps. If you have neglected the aluminum wiring in your home, I would definitely recommend hiring Walter Electric to do the aluminum wiring repair which is approved by the U.S. Consumer Product Safety Commission.
Barbara C. — Via Google

We had no power on the second floor and could not discern or solve the problem. I found your company on the web, called and within a few hours,Tom arrived and took care of it. I am so grateful, as Walter Electric was the only company I found that was willing and available to come out that day. I actually need for him to come back to check out an issue that I discovered after he left, so I was reminded that I wanted to get in touch with your directly. When I discovered that the company was owned and run by a woman, I was even more thrilled. I have been making a point of telling all of my friends about you and your company’s fine service. I know that you are located in Anne Arundel County. I am in North Baltimore ,as are most of my friends, and I am doubly happy that you are willing to send your technicians out to us. Thank you for the fine service.
Mary S. — Baltimore, MD

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